Daissy Linares | Portfolio
Experience Design + Digital Strategy + Brand Development
Case Study: Education
Facilitation & Messaging Alignment
Case Study: FinTech
Content and Design Audit + IA Redesign
Case Study: Government
Service Design & UX Research
Case Study: Customer Experience
DesignOps & UI Governance

Design + Research + Strategy Leader

Human-centered design leader with 20+ years of experience building UX strategy, research operations, and design culture across Hospitality, Education, FinTech, and Government sectors. Known for translating ambiguous business challenges into clear, evidence-based design direction — and for elevating teams through mentorship, cross-functional facilitation, and scalable research practices. Equally comfortable setting strategic vision in the boardroom and guiding design execution in the studio.

I hold a Bachelor of Fine Arts degree from the Academy of Art University and have been an active design community mentor of young professionals by volunteering with AIGA’s local chapter, organizing and hosting Dribbble Meetups, becoming a UX Lead Instructor with General Assembly, and being a mentor for young talent on the ADPList.org

Learn More About Me
CX Research Ops Lead & Sr. UX Researcher
Big Green Egg
January 2026 — Present
Lead Instructor at General Assembly
Google UX Design Pro Certificate & Creative Skills Academy
November 2024 — Present
Senior UX Strategy & Design Consultant
OneSpring LLC
April 2023 — October 2023
Research & Design Director
Look Listen Agency
October 2021 — March 2023
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